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MEDICAL RECORDS REQUEST

Request Your Medical Records

Emerald Document Imaging has been designated as the custodian of your former physician’s medical files. A custodian of records bears the responsibility of safeguarding records for the duration they are required to be protected, according to law.

At Emerald, we prioritize all medical records request in order for you to continue seeking medical treatment. We understand the urgency to expedite your request, which is why we encourage all requestors to submit an electronic records request. You can find the links to the forms below on this page.

3 Simple Steps To Get Your Records

1. Submit the Authorization Form

Click the “Request your Records” below or the “Upload your Form” if you have a prefilled Authorization Form

2. Pay the Processing Fee

After receiving the form, we’ll contact you if there is any fee to be paid.

3. Receive Records Via Mail, Email or Fax 

As you fill out the form, select the delivery method of your choice and we’ll gladly send it over.

Request Your Records

Fill our Medical Records Release Form and get started on your request.

Already Have a HIPAA Form Filled In?

No need to fill a new Medical Records Release Form. Click here to upload your prefilled form and get started on your request.

Frequently Asked Questions

We prioritize records request as part of our services but please do know that we have up to 10 business days to fulfill a request.

Yes, you may submit a paper medical release form to us, but please know that it may take longer to fulfill your request. We strongly encourage all patients to submit an electronic form to speed up the process. To download a medical records release form, please click on the link below:

Our mailing address is:
Emerald Document Imaging
3385 Veterans Memorial Highway, Suite B
Ronkonkoma, NY 11779

We will deliver your medical record according to the delivery method you selected.

Shoreline Records Management is now part of Emerald Document Imaging

Don’t worry — you’ll still work with the same team and get the same great service. Learn More >